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Sunset Ford Waterloo always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
My wife and I appreciate all the help Joe did getting us into our new 2025 Ford Explorer Platinum. He answered all our questions and did not pressure us at all. I would recommend a little better customer service in the service department as they seemed to be a little short handed and took awhile to get our 2016 Ford Explorer in for service due to mechanic shortage.
The sales agent was nice and very helpful. I would use him again. The floor manager was a little pushy trying to sell me stuff that I didn’t want. I realize that is his job. The deal is done and you would think the finance guy would have all the papers for us to sign. No he had to run copies and we had to make small talk. So bottom line liked the salesman and thought the entire process could have been completed in less time.
John was kind and very helpful. The entire experience was wonderful. I would recommend John for your next vehicle purchase.
I had an excellent experience working with Joe and his team. I look forward to recommending others to go see Joe.
They got me in my car in no time. Great people working there as well would recommend.
John at Sunset Ford was so nice to work with. Great communication and great service. They gave us a great out the door price, no surprises and no pressure. Everything was ready to go when we arrived from over an hour away and we couldn't be happier with our purchase. Overall great experience for our first new car!
Great experience, wouldn't Change anything about it. I was treated so well by Joe . Thanks again for everything!
Fantastic service! Everyone was so friendly and really listed to what we wanted in a new vehicle.
Our recent experience was the best experience my wife and I have ever had a car dealership. We felt no pressure to buy a car, we felt supported and heard throughout the entire process. Will definitely be recommending them to friends and family.
One of our best car-buying experiences ever! I cannot recommend them enough. Love our new Bronco!
Seventh vehicle from Joe Hill and it just keeps getting better :-). Thanks again Joe for a great experience!
Went looking for a SUV for my wife and they had 2 showing on line. My wife and I immediately choose a Jeep GC, it was clean, loaded, low miles and Joe worked out a deal and we bought it on the spot. Joe was awesome and had all the info on all the vehicles on the lot. He was very helpful and a likable guy. No pressure tactics just straight talk and honesty. We've had the SUV for about a week now and are even happier with it than the day we bought it. Thank you Joe and SUNSET FORD!
After on-line viewing a Ranger Lariat truck located at another dealership, Joe and Kyle had it brought in for me to take a test drive. Joe, Kyle and Andrew were easy to work with and stayed past closing time to complete my paperwork and sale of the vehicle. After trading in a F-150 which I bought new 25 years ago my "New Technology" learning curve is steep but very fun. Treat Waterloo Sunset Ford with respect and you will receive the same along with a fair deal on your purchase.
Lonnie M makes me feel like a priority every time I need service on my vehicle. I will continue to recommend her to my friends and family.
Located in Waterloo, IL
1425 N. Illinois Rt.3 - Waterloo, IL 62298

Welcome to Sunset Ford Waterloo
Thank you for visiting the Sunset Ford Waterloo website! Sunset Ford Waterloo expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford Waterloo. Sunset Ford Waterloo has lease deals on amazing new Ford models.
Be sure to ask us about our Ford warranty! We also have a great Sunset Ford Waterloo service department that can help provide maintenance to your vehicle when it's time for a tune-up! We are one of the most amazing Ford dealers in the southern Illinois area! Visit our dealership in Waterloo, IL today!
Quality Ford Service in Waterloo, IL
Bring your chosen Ford model into our service center near Columbia, IL. Our highly qualified automotive technicians will take good care of your vehicle, whether you're coming in for an oil change or a complicated repair job. We use authentic factory-authorized parts. Check out our service specials and coupons and schedule your appointment today!